What the licence and evidence mean for you
The licence is the most important item in the evidence above. Kong Casino holds licence 039175-R-319452-025 from the UK Gambling Commission, the regulator for online gambling in Great Britain. The regulator supervises licensed operators and can take action if they break the rules.
You can check this yourself. Open the regulator's public register and find the entry for the licence number. The entry should name the same company as the evidence above, Jumpman Gaming Limited. If the name or number differs, do not deposit until you understand why.
The company is registered in Alderney (Channel Islands), not in Great Britain. That is why the register entry is the place to confirm its status and details, rather than relying on the registration address alone.
A UK licence places duties on every licensed operator, and these are the standard to look for when you judge any site. Licensed operators must verify age and identity before a customer can deposit or play. Games must be tested for fairness by an independent testing house, and the random number generator behind them must produce results that cannot be predicted. Operators must also offer safer gambling tools, keep player funds separate from company money, and handle complaints, with unresolved disputes going to an approved alternative dispute resolution service.
These duties apply to all licensed operators. They tell you what to expect from a licensed site, but they do not replace your own checks, so use the register and the points below to judge the position for yourself.
18+ · T&Cs apply
Pros and cons at a glance
The points below are the ones you can verify yourself.
Pros
- The licence 039175-R-319452-025 from the UK Gambling Commission can be checked in the public register.
- The operator is named as Jumpman Gaming Limited.
- Identity checks are required for accounts.
- Support is available by live chat and by email.
- The operator has been running since 2019.
Cons
- There is no phone support, so live chat and email are the only contact routes.
- Live chat is open only at set hours, so check them before you rely on it: Live chat 6am–9pm (BST), 7 days a week; email.
- The company is registered in Alderney (Channel Islands), not in Great Britain, so the UK licence in the register is the link to check.
- Identity checks are required, so have your documents ready when you open an account.
Protect yourself while you play
Start with a deposit limit. Choose an amount you can afford to lose and set the limit before you make your first deposit. A limit is the simplest way to keep spending within what you planned.
A time-out pauses your account for a set period, and self-exclusion closes it for longer. Use either one if play stops feeling under control or if you want a clear break. Once you have set a time-out or self-exclusion, the decision is hard to reverse, so think it through first.
GAMSTOP is the national self-exclusion scheme, and it covers all UK-licensed online operators. One registration blocks access to every UK-licensed site, not just one. GamCare runs the National Gambling Helpline and offers free support if you want to talk to someone.
Keep your login details private. Use a password you do not use on other sites, and never share it with anyone, including people who say they work for the site.
If you are unsure whether the site suits you, read the safer gambling page before you deposit. Play only with money you can afford to lose.